We all know that preventative maintenance plays a vital role in keeping any equipment operational. It’s easy to ignore routine maintenance, but things can go downhill very quickly when we do.
Here’s a look at some strategies you can take to make sure your copiers are there when you need them.
Prioritize Preventative Maintenance
Electronic document management may have reduced your requirement for paper documents, but your multifunction copiers and printers are still a vital part of your business processes. If you use your multifunction copier to scan information to your document management system, doing without its capabilities could bring essential workflows to a complete halt. And while you wait for copier repair, your team may have very little else to keep them busy—an unnecessary waste of time and money for your business.
Partner with a Trusted Provider
It doesn’t matter whether your copier breaks down because someone spilled a soft drink onto the scanning bed or the device has seen better days, you need fast access to a copier repair partner you can trust. At 1 Touch Office Technology, we promise superior customer service to give you the best possible experience. When you require copier repair or maintenance, you can expect:
- Fair pricing — We won’t take advantage of you by tacking on hidden costs.
- Fast response times — It may not be the norm these days, but we’re committed to answering the phone within two rings and resolving issues with your copiers and printers as quickly as possible.
- Genuine parts — We won’t short-change you by using aftermarket parts on your copiers.
- We’re only happy if you’re happy — We’ll go the extra mile to repair or replace your copier if doesn’t perform as it should.
Are your copiers meeting your expectations? Contact us at 1 Touch Office Technology for professional service and copier repair today!