What should you look for in a copier repair provider? Perhaps you’ve been frustrated by long waits for service calls, equipment that doesn’t perform as promised, and unresponsive vendors that are nowhere to be found when you need help.
Fortunately, you don’t have to put up with inferior service. Here’s what to look for when your business needs copier repair, office products, and document workflow solutions.
An Experienced Team
You’ve invested time and money in your printers and copiers, and you need a service team with the training and experience to keep them operational. The professional team at 1 Touch Office is committed to your company’s success, providing exceptional copier repair and preventative maintenance routines for your fleet.
Fast Response Guarantees
Have you grown accustomed to long waits for copier repair? That’s not acceptable for the 1 Touch Team—we’ll answer your phone calls within two rings. If you need to schedule copier repair, a service dispatcher will contact you within the hour. If the issue can’t be set to rights over the phone, our dispatcher will initiate a repair and let you know when a technician will arrive at your office.
Installation and Training
World-class copiers provide your company with many benefits, but not if your team has trouble operating them. At 1 Touch Office, we’re eager to not only install your copiers but to set up key features and provide your employees with the training they’ll need to begin using them immediately. The 1 Touch team is also available to provide ongoing training as required, with no added costs to your organization.
World-Class Technology Partnerships
1 Touch Office partners with industry-leading companies like Xerox and Ricoh. Their cutting-edge equipment and document solutions make 1 Touch Office your single-source partner for a wide variety of business equipment and process requirements.
Ready for a more responsive technology provider on your side? Contact us at 1 Touch Office to find out more today.