Privacy Policy

This Privacy Policy applies to 1touchoffice.com and1 Touch Office Technology's related web properties, operated by One Touch Solutions, Inc., doing business as 1 Touch Office Technology (“1 Touch Office,” “we,” “us,” or “our”), located at 2213 Border Ave., Torrance, CA 90501.

We collect information in the following ways:

• Information you provide directly: when you submit a contact, quote, or consultation request, we collect your name, email address, phone number, company name, and any message or project details you include.
• Chat assistant conversations: if you use the chat assistant on our site, your messages are sent to our AI provider in real time to generate a response. We do not store those conversations on our servers.
• Automatically collected information: like most websites, we and our hosting and analytics providers may automatically log standard technical data such as IP address, browser type, device type, pages viewed, and referring URLs to help us operate and improve the site.

We use the information we collect to:

• Respond to your inquiries and provide quotes or consultations
• Follow up about products, services, and support
• Operate, secure, and improve this website
• Understand how visitors use our site so we can improve it
• Comply with legal obligations and enforce our policies

We do not sell your personal information. We share information only in these limited circumstances:

• Service providers: vendors who host our website, store form submissions, or power the chat assistant on our behalf, and who are only permitted to use your information to provide those services to us.
• Legal reasons: if required to comply with a law, subpoena, or legal process, or to protect the rights, property, or safety of 1 Touch Office, our customers, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy's protections.

Text messaging opt-in data is never shared with third parties or affiliates for their marketing purposes. See our SMS / Text Messaging Policy for details specific to text communications.

We use cookies and similar technologies for essential site functionality and to understand how visitors use our site, such as which pages are most helpful. You can control cookies through your browser settings; disabling them may affect some site functionality.

We retain contact and inquiry information for as long as needed to respond to your request, maintain our business records, and comply with legal, accounting, or reporting obligations.

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the information below. California residents may have additional rights under the California Consumer Privacy Act (CCPA);1 Touch Office does not sell personal information as defined by the CCPA.

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Our site may link to third-party sites, such as our print shop or customer portal. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

1 Touch Office reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

• One Touch Solutions, Inc. (1 Touch Office Technology)
• 2213 Border Ave., Torrance, CA 90501
• Email: customerservice@1touchoffice.com
• Phone: 888-965-0888