SMS / Text Messaging Policy
How 1Touch Office Technology uses SMS text messaging and how to manage your preferences
Effective Date: May 1, 2026 | Last Updated: May 1, 2026
Your privacy matters. Mobile information you provide to 1Touch Office Technology will not be sold or shared with third parties or affiliates for their promotional or marketing purposes. All other categories of data sharing are described in our Privacy Policy.
1. Who We Are
This SMS Policy applies to text messages sent by One Touch Solutions, Inc., doing business as 1Touch Office Technology ("1Touch," "we," "us," or "our"), located at 2213 Border Ave., Torrance, CA 90501. One Touch Solutions, Inc. is the registered sender for all SMS communications covered by this policy.
2. Types of SMS Messages We Send
When you opt in, 1Touch Office Technology may send you the following types of text messages:
- Appointment and meeting confirmations with 1Touch representatives
- Appointment reminders and scheduling updates
- Product and service information related to office technology solutions
- Follow-up communications after demos, consultations, or assessments
- Customer service and support communications
3. How to Opt In
You may opt in to receive SMS messages from 1Touch Office Technology through one of the following methods:
- Verbal consent on a recorded phone call: During a call with a 1Touch representative, if you agree to receive a text confirmation or follow-up, the representative will read a disclosure and ask for your verbal consent before sending any message. Your consent and the call recording are logged in our records.
- Web form: By completing a contact, request, or scheduling form on 1touchoffice.net that includes an SMS consent checkbox. The checkbox is unchecked by default and includes disclosure language about message frequency, rates, and your right to opt out.
- SMS keyword: By texting START or YES to a 1Touch Office Technology SMS number.
Consent to receive text messages is not a condition of any purchase or service.
4. Message Frequency
Message frequency varies based on the nature of your interaction with 1Touch Office Technology. For appointment-related communications, you will typically receive 1–3 messages per scheduled meeting.
5. Message and Data Rates
Message and data rates may apply. Standard carrier messaging and data rates are charged by your mobile carrier and are not controlled by 1Touch Office Technology.
6. How to Opt Out
You may opt out of SMS messages from 1Touch Office Technology at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further messages will be sent.
You may also opt out by contacting us directly at jbeasley@1touchoffice.com or by calling (310) 320-6868.
To re-subscribe at any time, reply START, YES, or UNSTOP.
7. How to Get Help
Reply HELP to any SMS message to receive contact information and a link to this policy. You may also contact us at:
- Email: jbeasley@1touchoffice.com
- Phone: (310) 320-6868
- Address: 2213 Border Ave., Torrance, CA 90501
8. Data Privacy & No Sharing
Mobile information you provide to 1Touch Office Technology will not be sold or shared with third parties or affiliates for their promotional or marketing purposes. Your mobile number is used solely to deliver the communications you have consented to receive from 1Touch Office Technology.
Opt-in records, including the method and timestamp of consent, are retained for a minimum of four (4) years.
9. Supported Carriers
SMS service is available on all major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carrier support is not guaranteed for all carriers. 1Touch Office Technology is not liable for delayed or undelivered messages.
10. Changes to This Policy
1Touch Office Technology reserves the right to modify this SMS Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
- One Touch Solutions, Inc. (1Touch Office Technology)
- 2213 Border Ave., Torrance, CA 90501
- (310) 320-6868
- jbeasley@1touchoffice.com
- 1touchoffice.net
See also: Privacy Policy | Terms of Service